misroute though i provided my correct address - Consumer Complaint for J&T Express Philippines



SENDER
Christine Torcende
Hi , I just want to follow up my parcel i ordered in shopee it was out for delivery August 15,2020 and while im waiting all day i didn’t received any call or txt and when I checked the tracking it was misroute how can it be misroute when i provided all my details and the correct address?? I need to get my parcel asap I've already write a complain this before due to my parcel was returned to the seller when infact I didn’t receive any update from a delivery person no txt or call at all. So please deliver it properly my line is always open i don't want parcel to be RTS again. Hoping for your response.
Reply by Joel salvador on 18 November, 2020
Palagi silang ganyan. 4x na nangyare sakin yan. Palagi J&T. Misroute palagi. Nadedelay tuloy delivery. Ewan ko ba kung marunong magbasa ng navigation app mga yan or palusot lang nila misroute na yan. Kakairita.
Reply by Jerico on 24 March, 2021
J&T mga bwesit kayo delayed lage mga deliver nyo tapos pa ulit ulit pa yung shipping info.nyo wala na tuloy kameng pinang hahawakan na araw kung kailan ma de deliver yung item mga bobo ba kayo?!ayusin nyo naman service nyo pangit na ng image nyo mga bulok!!!
Reply by Jerico on 25 March, 2021
Bwesit kayo j&t exp.sarap nyong murahin sobrang lapit na ng location ko sa warehouse ng delivery nyo nami misroute pa ano kayo mga bobo!no.1 sa delayed kayo mag delivery mga bulok sistema nyo!!
Reply by CBM on 27 May, 2021
It happened to me to, third time now for J&T, but for other delivery carriers hindi naman. I thought the first time it was just normal error, but after third time being consistent misroute, I'd rather ise different carriers. Patient pa naman ako when it comes to deliveries, but this is just simply bad.
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COMPLAINT #5443 - Delivery Issues
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