Non Delivery of Fibre Service/Installation SO200610-076882 - Consumer Complaint for Vodacom - Head Office



SENDER
Christopher Clement
I placed an order for a Fiber line at 39 Fairview Crescent, Milnerton Ridge, Cape Town. Vodacom assured me that there was fiber in the area and we then generated a order SO200610-076882 in June 2020.

I also received a rooter and LTE device within 2 weeks of the order and this was impressive.

After numerous call to find out where my fiber line is no one could answer, we are now approaching 6 months and still no answer. I am so frustrated, why cant you tell me you can or cant deliver the service and I can go elsewhere. I have spoken to numerous agents
Comment
COMPLAINT #8532 - Customer Service Issues
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