Delay in Shipment - Consumer Complaint for LBC - Head Office

Tracking number 173385463591. This was place for shipment since March 28. Up to now, it's yet undelivered. LBC is suppose to contact the receiver if they are having issues that the delivery address is on lockdown but didn't even attempted to call the receiver. I was informed the receiver is capable of receiving deliveries since April 4 but has NOT receive any calls from LBC.Receiver can't pick it up from the branch. Its suppose to be delivered and recepient should be contacted for any issues.