Good day,
I would like to file a complaint against your employees at JT Centrale named Christian and Edralyn Mora. They are so rude to my wife with the way they respond to her. We had may transactions with you but because of these multiple incidents, we are thinking of switching to other courier. My wife is asking when is she expecting her documents to be returned since the receiver wasn't able to get the item, your employees responded ''Malay ko, di namin alam. Di na namin kasalanan. Mag antay kayo hangan sa dumating. This is just a sample on how they treated my wife. This is a behavior that cannot be tolerated.
I hope that there will be an immediate action from your end Sine this is not the first time this has happened.
Sincerely yours,
Chyrill Ann Alinarte