No home internet service for more than 1 month! - Consumer Complaint for Globe Telecom



SENDER
Claire B Berja
RECIPIENT
Globe Telecom
It has been more than a month since I've requested support to fix my home internet connection and until now Globe Telecom has not provided proper action to address this issue causing big inconvenience and possible charging on my account despite no internet service on the billed date.
Calls are redirected to automated calls and no customer service agent to speak with to get real answeres. Emails, twitter and messenger texts are left unanswered with no solution!
Comment
COMPLAINT #10135 - Repair Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.