Never received vouchers that was promised since dec 2020 - Consumer Complaint for Vodacom - Head Office



SENDER
Clayton mentoor
I clayton mentoor id 6801265219084 wanted to cease my contract in dec 2020 after it came to an end. I was offered an afforale contract which includes 2 vouchers for each contract. Till to date nobody at vodacom can help me with my vouchers or tell me what materialized here. Im paying for a contract that was not honoured by vodacom. I phned vodacom for the last 4 months to date matter is un resolved. The matter was escalated to a manager and to date the manager never returned my call. I wish to cancel this contract as this contract become nul and void because it was not honoured by youeself. I will however take the matter further should my wish not be granted. Hope to hear from u soon
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COMPLAINT #13904 - Contract Issues
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