HIGHLY FRUSTRATED CUSTOMER - Consumer Complaint for Vodacom - Head Office



SENDER
CLIVE PERUMAL
ALL I WANT TO IS TO PSEAK TO AN AGENT TO HAVE A LOOK AT MY NUMBER TO SEE IF THERE'S ANY SUBSCRIPTIONS THAT IM NIT AWARE OF ! I CALLED 082135 , THE OPTIONS ARE LIMITED THENI GET TOLD TO CHAT TO A CHATBOT THAT CANNOT ASSIST, WHAT THE HELL TYPE OF SERVICE IS THIS IF YOU CANNOT SPEAK TO SOMEONE TO RESOVLE ASIMPLE THING. YOU EAT MY MONEY ON AIRTIME AND DATA BUT CANNOT ASSIST WHEN NEEDED. PATHETIC. PLEASE DIAL 082 135 AND SEE HOW FRUSTRATING IT IS FOR YOURSELF ! I WANT TO PUT THIS ON HELLOPETER AND ANY OTHER PLATFORMS COZ THIS IS USELESS SERVICE THAT DOESNT HELP IN ANY WAY !
Comment
COMPLAINT #11410 - Customer Service Issues
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