Racist Treatment by Store Mamager and Discussting treatment from Regional Manager - Consumer Complaint for PEP STORES



SENDER
Clive Sweeney
RECIPIENT
PEP STORES
I will tell you my problem. I bought a phone at your store in Atlasville Mall. The phone on the 7th day stopped charging but we could not return it cause store was closed. On the 8th day we returned this phone to be told by your store manager that they will not assist us. Spoke to us like animals and refused to give us the proper treatment as human beings cause we white. Then the regional manager had the audacity to tell me to go learn how to read as the slip stated 7 days as if the closed store was my problem. The storeamager was told she will be reported to which she just laughed at me and gave us the shoulder to show that she is untouchable. I told the Regionalanager that are going to lay charges but to this she was neither concerned about at all. This treatment from a store that claims they are for the people but treatment like this shows another story. If I dont get immediate results on this o am going to run this past every social media service to my disposal and I will take the legal route as well but this I will not let go until this has been dealt with. Today is the 1-11-2020 13:14 and this screenshot has been taken as well.
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COMPLAINT #8050 - Service Issues
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