Vodacom Fibre Cancellation - Consumer Complaint for Vodacom - Head Office



SENDER
Cole Scholtz
Ive been waiting for 3 months to get a Fibre installation done,
I was eventually installed by Vuma on Friday 05/02/2021
Vodacom was meant to activate the which takes up to 48 hours.
Its now been 6 days and still nothing.
Ive been making follow up every single day with Vodacom but nothing,
I have now tried to cancel the fibre line this morning and this is even a challenge on its own,

I'm trying to get a new Service provider to assist me but Vodacom is blocking me from moving to a new Service provider,

This is really annoying

SR210211-190519

Please Vodacom, accept your horrible service and have my cancellation requested done asap,
Comment
COMPLAINT #11907 - Service Issues
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