No feedback on requests for 6 mnths - Consumer Complaint for RAWSON PROPERTIES - HEAD OFFICE

i signed a lease with Rawson Ottery in March, had my bin stolen end April. To date no positive feedback from Rawson on when we will receive a bin. Agent sometimes responds to me a week or 2 later. i get no spreadsheet showing payments for water bill, only a statement every 4 months stating how much is due. I have emailed and whatsapped asking for the owners number so that i may speak to him personally and still no feedback. When i have maintenance issues relating to the condition of the place it takes more than a month for them to send someone out. The service has been this bad from day 1.