Major service /unfair treatment - Consumer Complaint for KIA MOTORS - HEAD OFFICE (Complaints)

Refund
I would like to convey my disappointment and dissatisfaction with KIA Silverton (Pretoria)

I took my car for a major service which costed me R5868...which included a sensor that they recommended to be replaced on the 24th November 2020.

The full report as not provided after the car was access fully .They gave me the breakdown of the cost and no one told if i will need to be mindful of anything in regard to the car malfunctioning .

within 2 weeks after i took back the car,i was stuck in middle of the road and upon checking the car i was told that i need to replace the OIL VALVE which will cost R4000 again .I could they perform a full assessment of the card and fail to check the oil valve.

KIA took an advantage of me since i am a female .I want that R3983.70 refunded .

Regards
Connie