REFUND - Consumer Complaint for Converge ICT Solutions Inc.

Converge ICT Solutions Inc.

Reliance Center Annex 1 #99 E. Rodriguez Jr. Ave. , Brgy. Ugong Pasig City, Pasig City

SENDER

Corazon L Dela Torre

RECIPIENT

6 January, 2021

Until now Im waiting for the refund.The agent cancelled the installation due to no slot available.I applied 6months ago,I waited so long..

Reply by Gerardo Imbat on 8 January, 2021

No Internet Connection Since December 22.2020, Until today January 8,2021 running almost 3 weeks, What happen to converge? Even costumer service doesn't have clear solution insisting for system upgrade, What the F........ Take an hour to talk to someone?

POOR SERVICE !!!!!!!!!!!!! We decided to Terminate our Account and Please...........Don't ask for payment!!!

Comment

COMPLAINT #10670 - Refund / Exchange Issues