Complaint against Roxanne the Manager at the Bluff Store - Consumer Complaint for Bradlows - Head Office



SENDER
Cuben Naidoo
Good day,we have had numerous calls made to Roxanne regarding a lounge suite we had purchased last year September 2020 and have had issues with the lounge suite so we contacted Bradley at the chatsworth branch as we deal with our chatsworth branch but because they didnt have stock of the suite we where sent to bluff where they had stock and because we purchased the suite from the bluff branch Bradley got us in contact with Roxanne, so from last week we have being calling here to get someone to pick up the suite but today date we still calling her as no one picked up this suite and this is becoming ridiculous as she keeps making promises that she will call us like today we called her in the morning and she told us she will give us feedback by 12h00 today and it's like 2pm and still no joy from her whatsoever which is rather unprofessional.i need some one to contact me as a matter of urgency.

Mr C Naidoo
0826251665
Comment
COMPLAINT #12344 - Customer Service Issues
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