EXPIRED ITEM STILL AT STORE - Consumer Complaint for Puregold - Head Office

I filed a complaint at Puregold - Blumentritt Branch until now there's no update. And this matter is not only for me but all of your consumers. How can you assure me/us to buy and trust you again at your market? I leaved my work early for this. Waited for about 40mins when the manager talked and approached me (I'm about to leave that time coz she's wasting my time and literally pissed off but still manage to talked to her calmly). I demand a compensation for the inconvenience it costs me. But the manager only told me that she can only give me the item that I bought (which of course not expired). That's it. There's nothing she can do about it. Is that your SOP? She doesn't give any options to satisfy me with all of this inconvenience? Now its been a week already but I haven't received any. I will escalate this on DTI and post it on social media instead if action not taken accordingly.