Transfer of Payment - Consumer Complaint for Converge ICT Solutions Inc.

I already paid the security deposit fee using account #0020230744531. Internet was installed on July 26, 2020 with a new account #0020230879379. I thought everything was fine until i got my copy of my 1st bill. Security dep was still reflected until now on our 2nd bill. Still sending follow-up through email, and every other day called to click2talk. Today, Converge texted me saying that my 1,500 balance is due on October 11. I already contacted your agent and confirmed that my internet will be disconnected if payment was not settled. What will I do now? Your agents just tell me that they will follow-up my concern on billing department, 1 month and counting and still no actions. Please resolve this. Thank you