Bad customer service - Consumer Complaint for Ocean Basket - Head Office



SENDER
Daniel
We went to ocean basket Clearwater mall branch on the 03.01.2021. Upon arrival we went through all the covid 19 procedures the a Male staff allocated a seating for us. After that he was gone for good. We sat patiently for more than 40 minutes.. we then got frustrated because we could see customers who came long after us, being served. We call for the attention of a female staff who was passing by to other customers. She then asked and took our order. Though she was nice, we still have to keep sitting in boredom till almost an hour in total waiting time... unfortunately we walked out of frustration... like we can keep begging for food that we are going to pay for... I'm really disappointed in ocean basket Clearwater mall.
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COMPLAINT #10574 - Customer Service Issues
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