Account never bothered to update banking details - Consumer Complaint for Vodacom - Head Office



SENDER
Daphne Bernice Clark
YOUR STATEMENT GIVES THE NUMBER TO CALL WITH REGARDS TO YOUR STATEMENT AND PAYMENT.... NO 135
I called on the 17 September 2020 at 9.55 to update my banking details, I was put through to a man that had a screaming baby in the background and could barely hear him over the noise from his side. Gave him all the details and he ASSURED ME THAT IT WOULD BE DONE.
WELL GUESS WHAT .... HE DIDN'T DO ANYTHING, OBVIOUSLY WORKING FROM HOME, HE WAS TOO BUSY LOOKING AFTER HIS KIDS TO WORRY ABOUT YOUR CLIENTS, AS NOW MY DEBIT ORDER WAS REJECTED BECAUSE OF HIS ABSOLUTE INCOMPETENCE.
REALLY IS THIS FAIR TO YOU AND YOUR CLIENTS.
Comment
COMPLAINT #7059 - Billing or Collection Issues
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