Allocation of funds - Consumer Complaint for Vodacom - Head Office

On the 22 Jan 2021 I Paid R7500 into my father-in-law Vodacom account instead of my own.
I immediately contacted vodacom account 0821946, I was advised to forward Proof of incorrect payment. This was forwarded to Zanele Masuku on the 22 Jan 2021. I was informed that it would take 7 - 10 working days to reallocate the funds.
My service was suspended on the 2 Feb 2021. Funds still not reallocated. I have been in contact with accounts dept on numerous occasions being promised that it would be resolved within 24Hrs.
My Service has suspended again on the 2 March 2021. Amount still not allocated to my account. I have tried in vain to contact Zanele, who gave the assurance that the matter would be resolved by 28 Feb 2021.
So who do you contact????????????????
I have been a customer of Vodacom for many years and have never had this much trouble.
Can they not just their job, and stop blaming someone else.