My wifi service was, for reasons unknown, discontinued on 23/12/2020. Despite several calls to customer services and visits to Vodacom in Clearwater mall, my fibre service has still not been restored. We were without our usual methods of communication with family and friends (WhatsApp, Voip phone) over the Christmas and New Year period.
I think we can all agree that, despite the many frustrations and lack of feedback from Vodacom, I have been very patient about the matter. I am therefore asking for your assistance in resolving this situation.
Kind regards,
Dennis Swart. 072 274 4242