Refund - Consumer Complaint for Bradlows - Head Office

I have purchased a fridge few years ago in Bradlows Groblersdal, it's still within warranty, the supplier has granted me a credit meaning that I can get the same fridge or money back, I am disappointed on how the store is handling this matter, I was told that I can not get my money back, why is that because the unit going back to the supplier, they're really inconveniencing me because I don't have a fridge at the moment, I would like to have the same fridge or another fridge from them but the Fridges they have at the moment doesn't suit my budget and style, I hate being inconvenienced un necessary, emagine life without a fridge, we store important things in the fridge, my sisters medications and my kid's medicines, please speak to you're people to do the right things.i never thought purchasing a fridge in Bradlows will end up in a headache like this, you are being misrepresented, please fix this matter ASAP.