Tracking numbers: 81131032235 and 81129919751 - Consumer Complaint for LBC - Head Office

The abovementioned tracking nos were not yet delivered when they were supposedly been delivered on June 16 to your Porta Vaga Branch in Baguio City. I have already checked these from the said branch and your staff advised me that these packages will only be available to them once the status online reflected that parcels were already delivered to them. 7days passed from June 16 but the tracking status online did not change. When do you intend to deliver my packages?