My name is Dr.Elias Sarru'.I have a land home line number 09780129(Kfour kiserwan) that stopped working on November 2nd,2020 and I filed a fixing problem request on Nov.3rd,2020. After 27 days,the line is still is not working despite many useless 1515 filing complaints and contacts.After asking to speak to Mr.Imad Kreidieh contact to ask his help,unfortunately the gentelman(He definitly not Mr.Kreidieh) who replied the call on 01840000 sounded helpless on two different occasions did not help in anything.I received two messages that the line has been fixed yet it was not fixed and workers did not even call to check the functionality of the line. I did give my other mobile number several times for this purpose(03344255).So far the line has not been fixed after filing more than 6-8 complaints. I hope somebody can help with this,for I don't trust the workers who are covering fixing lines in my phone area.Just review all the phone taped messages and you can conculde the customer frustraion.
My mobile number:03344255.