To whom it may concern:
We purchased a washing machine at Woodmead Makro (Johannesburg) on 31-01-2021 and opted for a delivery option and made payment along with the purchase. The delivery arrived at the unit 59 Morningside Village Estate) on 02-02-2021. Upon delivery of the item the staff harassed my partner and demanded additional compensation. At first they demanded R100 and then R50 and then when asked to leave eventually did. This is totally unacceptable as I was not at home at the time and my partner felt extremely unsafe during the delivery. Please can I follow this up and have a discussion with how to proceed as I would like to sort this out internally before I approach the police.
Many thanks and kind regards.
Dustin Laming