Price differences on products - Consumer Complaint for Clicks Store - Head Office



SENDER
Elizabeth Margaret Schutte
Good day
9 out of 10 times when I purchase something from Clicks there is a discrepancy with the shelf price or special price and the scanned price at the checkout. I purchased Panado today. Shelf price R20.99. Scanned for R25.99. When I queried the price the cashier looked at me as if I was lying. I fetched the shelf sticker to prove my point and still she was hesitant about the price. The supervisor was called and even she hesitated to give me the product at the advertised price. Service at my Clicks store definitely needs to be improved as this was not the first time I received this attitude.
Thank you.
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COMPLAINT #7877 - Product Issues
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