You Gave me a wrong account number - Consumer Complaint for Converge ICT Solutions Inc.

Had the same issue. I paid oct bill on the "old" accnt no. and received a notification from gcash and converge (text and email) instantly, after paying. So I thought I'm all good. but nov bill came and it still includes oct bill in it. Apparently we should've send it to the "latest" accnt number. I called Click to call to resolve this. And they advice me to pay current bill (oct & nov bill) on the "latest" account number and fill up a form so they can transfer my money from the "old" accnt no. to the "latest" account number. And it will be reflected as an "advance payment" on my next bill. After paying thru paymaya, I still got no notification from converge if they have received the payment I sent on the "latest" account number. Now I can't contact them anywhere at all. Its been 5 days since.