Zeerust branch - Consumer Complaint for Clicks Store - Head Office



SENDER
Elizabeth van Niekerk
Zeerust branch is a nightmare from hell.The clients are left standing outside in the sun for 45 to 50 minutes without any explanation by the manager. I asked to speak to him his excuse they are having a problem with pharmacists. After I explain to him he is suppose to solve the problem by pick up a phone and request for releave pharmacist he left and send somebody else. That one is very vety arrogant and also dont have any solutions. This branch is definately the by far one of the baddest clicks shops in SA. Just to let mention that today was the third day I went there to get a prescript. This is nothing new and I have complain a dozen of times at the store but with no improvement at all. I therefor feels that an investigation should be done urgently at this Zeerust branch. Customers are being treated like scum and this should be addtessed immediately. You can barely walk between the shelfes cause all the containers is allways standing around.

I can be contacted on 0721296949.


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COMPLAINT #10861 - Customer Service Issues
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