Good day
I Would like to cancel my MEMBERSHIP, on the 21/03/2021 I took up a Membership not knowing that I have to pay Full Vitality in order to get 75% off for the subscription which is R199.00
I only qualify for 30% which is R559.00 and unfortunately I wont be able to afford it, I haven’t used your services and you can keep the R125 that I paid for the Tag.
I called the call center today and they advised me that I have to Pay a Cancelation fee of R2500.00 which doesn’t make sense that’s daylight robbery I haven’t used any of your services and legally I have a right to cancel , I spoke to my lawyer and we are willing to take this matter further.
Please cancel this membership immediately, your feedback will be expected.
Kind regards.
Ellen.