- Consumer Complaint for PLANET FITNESS - HEAD OFFICE

Planet Fitness is very fast to threaten with legal action and "black listing". As a consumer and former client I find it disgusting that they are not able to share the "confirmation conversation" where we are supposed to have agreed to another contract. WHY on this earth would we agree to another contract after we requested a cancellation of the contract?????? AND received a confirmation of the cancellation in writing? Surely if you have this info it can be shared with the person that was "supposed to have agreed to the contract" DISGUSTING CUSTOMER SERVICE.