J&T Rider Noval Danilo Bohol - Consumer Complaint for J&T Express Philippines

I texted him (by provided shopee #) alternative contacts to call whenever i can't be reached. And shopee has three attempts of delivery before cancelling or saying that the delivery is failed! Tapos 1PM lng namin na receive ang text nya and sabi nya unavailable kami. And he said that he won't deliver AGAIN even if i texted him ahead of time. 2 weeks din akong naghintay sa parcel di nyo pa tinatawagan customer nyo kung idedeliver nyo na. Pakiayos naman po. I hope this could be a room for improvement.