Your request (1327425) 18 Jan.
Online order #MAK2885629
I have ordered a blind online and was quite impressed with how quickly I received my order. Unfortunately, it was broken. I took pictures and sent it by email to request an exchange. When I got no reply, I took it to my nearest branch, who said they could not assist me. After various emails, I phoned the support centre. I spike to Zandile who promised to take care of it. I have since written another email but STILL DID NOT GET ANY FEEDBACK.
