Upgraded device still not delivered 0609884993 - Consumer Complaint for Vodacom - Head Office

Upgraded on 5th May, was send to incorrect address, been updating and phoning for the new address since the 10th. Unacceptable bad service, been directed back and forth between RAM and Vdacom. Now device was returned to Vodacom and they say I have to redo the entire upgrade process because THEY did not send the correct address through to RAM after ai have been continueouly contacting Vodacom to arrange that. Please have it delvered as a matter of urgency. Estelle Jansen van Vuuren