Delay delivery - Consumer Complaint for Philpost - Villasis Post Office

cargo was sent July 22 fr Dubai UAE w/ tracking CP201316449AE didn’t reach till now.It has been over a mo. & paid for the period of 10-15 days & max of 20 days. I want to know the status & whereabout of my cargo? attached is the pic w/c i track empostUAE, see the date please