End August 2019 I phoned multi Choice to upgrade my account. They could not, but said someone from Priselock will phone me back. Till date no one phoned me. I even phoned then afterwards - with no success.
On 15 September 2019 to my shock the upgraded amount was deducted from my bank account, but I did not received more channels. Also No one phoned me till date, thus I did not give permission.
Please pay me my money back. I am also no longer interested in upgrading because of the poor service.