Phone - Consumer Complaint for PEP STORES

My name is Evelyn Tshabalala at Harrismith on the 5May2020 I bought 2 phones at Harrismith Pep Home following day I came back the phone said no starter pack it was MTN the change to Vodacom .Nextday came agaio problem of memory card they fixed it Tuesday the11 May cameback told them the phone is jeming I prss twice before it works they said to me there's nothing wrong with the phone.I was so angry and told myself that because I am a black women it was a white man they will give him orher the other one What surprised me when I bought the phone inside there was no starter pack it shows that they sold me a secondhand one Im not happy at all price of the phone is R649.Thanx