Vodacom fibre - Consumer Complaint for Vodacom - Head Office



SENDER
Farheeza Malick
Hello

To whom it may concern vodacom fibre has the most crappy service ever

I applied for fibre in Jan , there was a sales error by consultant and wrong routers was delivered
I also received the fee LTE router to use in the meantime which the allocation was taken away then I had to call several times to have this rectified which was a nightmare dealing with the call centre

Now my Fibre is still not installed as there constant confusion with the staff

I keep calling and each agent gives me different feedback

This is not how a loyal client of 11 years should be treated

Im on the verge of cancellation and ended my relationship with vodacom
Comment
COMPLAINT #12315 - Customer Service Issues
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