My parcel is not delivered - Consumer Complaint for LBC - Head Office



SENDER
Fely G. Antolo
I bought cacti from an online seller in FB, I know the risk that this may cause delay of the delivery. So I constantly tracking the parcel this is the tracking number : 381010329743. It arrived in cdo last july 29 and there wereattempts it says couldnt find my address.. Is it your task to find the address becuase part of the shipping agreement is to deliver it at you residence. My area is not red in the lbc map area. SO which means delivery is possible.
I waited and hoping it will be delivered until its already AUg 4 , I looked for contact numbers so i can be able to inquire. I got the number of the delivery HUb in Baloy , Cagayan de Oro . I was told i need to contact the guy assigned to deliver here in my place. I tried to call him but didnt accept my call so I texted him ( Reuben is the name given to me ) He didnt reply as well. NOw I checked the tracking number again online. It says my parcel is ready for claiming at Cagayan de Oro delivery team... I ordered online and paid the shipping to be delivered at my place.. why would i go there? in the first place I do not know the place where it is. ANd besides there is pandemic , I limit my going out of my house ..
The parcel is not much , but for a paying customer I demand quality service. I paid for shipping to be delivered at my residence..





Thu, 06 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Thu, 06 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Thu, 06 August 2020
Ready for delivery. Please expect delivery within the day.
Wed, 05 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Wed, 05 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Wed, 05 August 2020
Ready for delivery. Please expect delivery within the day.
Tue, 04 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Tue, 04 August 2020
Ready for delivery. Please expect delivery within the day.
Mon, 03 August 2020
Your shipment is ready for claiming at CAGAYAN DE ORO CARGO DELIVERY TEAM. Please inform your recipient.
Mon, 03 August 2020
Ready for delivery. Please expect delivery within the day.
Sat, 01 August 2020
We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels.
Sat, 01 August 2020
Ready for delivery. Please expect delivery within the day.
Wed, 29 July 2020
We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels.
Wed, 29 July 2020
Ready for delivery. Please expect delivery within the day.
Wed, 29 July 2020
Arrived at CAGAYAN DE ORO CARGO DELIVERY TEAM.
Tue, 28 July 2020
Arrived at CAGAYAN DE ORO CARGO DELIVERY TEAM.
Tue, 28 July 2020
Forwarded to CAGAYAN DE ORO CARGO DELIVERY TEAM.
Sun, 26 July 2020
Arrived at CAGAYAN DISTRIBUTION TEAM.
Tue, 21 July 2020
Forwarded to CAGAYAN DISTRIBUTION TEAM.
Mon, 20 July 2020
Accepted at ACCEPTED AT : BAGUIo
Comment
COMPLAINT #5117 - Delivery Issues
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