Why pre-order medication - Consumer Complaint for DIS-CHEM HEAD OFFICE



SENDER
Florence Tebe
On the 25th January I went to your Somerset store to collect my mom's chronic medication this is her monthly supply and to my dismay it wasn't prepared not surprised as this has been the case and becoming a norm.To poursalt on my wound one of your agent was so eager to assist a Mrs Swanepoel whom her medication was prepared. She wasn't concerned about my plight because I am a nobody who doesn't deserve acknowledgement afforded to Mrs Swanepoel. Does your staff know about the sms system to order chronic medication or they simply do not care about the incovenience they put me through because I am just a stupid black person who doesn't deserve respect. I have been a loyal member of your organisaton for decades and have been making use of your Somerset branch for ages and I always find your pharmacy staff ignorance bizarre while your retail staff interaction with me has been superb.

Kind Regards

Florence Tebe
Cellphone: 0733886944
Loyalty: 6273290104019272869
Medical Aid: 123532150

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COMPLAINT #11510 - Customer Service Issues
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