Shopee disabled my Cash on Delivery option because of the 3 unsuccesful delivery attempts that are recorded in their system due to J&T Express, failed to notify me of their delivery dates.But it was recorded in my shopee that they delivered the item on the 24th of November but failed due to buyer reschedule when in fact I did not recieve any notification from J&T express.I only received their notification once, just last Nov 25, 2020 but I was not in the house and I asked the assigned rider to resched the delivery by tomorrow but the rider told me that it will not be possible to resched the delivery because the item will return to the seller by tomorrow. So i asked the rider why it will be returned to the seller immediately when I was informed just once but the rider told me that it was the schedule.
Last Dec 4, 2020, one of the representative from J&T Express Manila texted why I cancelled my order thru online, and I told him/her the whole scenario and confirmed that my order will not be cancelled but still i did not received any notification from J&T Express from that time until now. But when I order shopee, just this Dec 12.12 i was wondering why i did not see COD option of my payment and when I checked the notification it was written there that "the order has been cancelled as it was not possible to perform delivery and collect payment. Hope it will not happen again. Thank you!.