I have been trying to cancel my contract since 26th March. End date 30th March. 0821958. Called again 7th April, not cancelled. Advised cancellation was loaded and credut can be passed due to internal mistake and could only cancel the cancellatiin end April. Called again 29 April, to enquire about the credit and als0 verify cancellation in place.Advised that cancellation on system will happen end April and to call back monday 03 May.
Account now charged for 2nd month and contract still not cancelled to pay as you go. I WANT to port the number. No I have an arrears accoubt that I have been trying to cancel since march and still cant port my number. Habe been paying my new service provider for April and May.
Vodacom has caused this problem and I need it resolved. 15+ years with Vodacom and this is the poor service we need to part wuth.