Cut off - Consumer Complaint for MZE Pharma



SENDER
Gel Edoloverio
RECIPIENT
MZE Pharma
I am a regular at this branch, even if I'm from Pasig I come here, bec I find it convenient. Kahit malayo. I am aware of the cutoff time which is 3, so I came in 15 mins to 3, simultaneously this dou of Bryan Buhatin and a girl, said ,e3 pm na po cut off na" so I calmly asked for the time, girls said 3pm Po cut off, I said I know that that's why I came here b4 3pm, my watch says 15 to 3, you said cut off is 3, so I think I am entitled to be served by you guys. bRyan said" Dami Kasi namin papadala e, I said I don't have a prob with that, that's your job. Jaya ako magpapdla,in short they tried to shoo me away pero I insisted I was on time, I took a vid of our conversation. Bec at this point they asked me na to come back early the next day, and went down to cge 4pm na lng balik k sir? Sabe ko Kung 4 pm ako ma serve di San Ng punta ako Ng 4pm, e Alam ko nga time dito e. Still insisted not to serve me, in this time of pandemic every client is important. But these to manage to tell another poor customer na cut off na ,balik ka buaks. It could have been the sales for that day. Hinde asset to maga Tao nyo, laiability!
Date is Aug.29 2020 3:30 pm
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COMPLAINT #5819 - Customer Service Issues
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