Delayed 2 hours - Consumer Complaint for MZE Pharma



SENDER
Gel Edoloverio
RECIPIENT
MZE Pharma
Hi, Ordered buy 1 take 1 party size pizza today , 09/30/2020, around 3:30 pm. I payed online as instructed within 15mins.got a text message confirming payment and delivery 4:08PM, says it will be delivered within 29 mins. @4:56 CSR call me, says theres an Address issue, so I said How can it be, bacause, I got the add from Google maps, and when you look it up we will have the same result. So I said it's almost an hour why are you calling me just now?

She said ill call you back pls keep your lines open. 10mins later Wala pa din, in short they wanted me to cancel para wla nang issue. Pero I insisted, good thing about the maanager of Maybunga C.Raymundo Via Marie Diaz, took the initiative made a decision to take on the order reversed the Payment, and simultaneously saved the day. I really commend her for a job well done.
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COMPLAINT #6873 - Customer Service Issues
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