OT27764207 - Consumer Complaint for OUTSURANCE - HEAD OFFICE

Why did you deduct premium for the month of April when we were all on lockdown level 5? You covered us for what in that month? Logic dictates that our Company, Amazizi Projects and Events Pty Ltd didn't work during that period as per president's call to stay at home. Kindly refund that premium as a matter of urgency before I involve media and Ombudsman.