Customer Service - Account Disconnected - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
Geraldine Penascosas
My internet application has more than 2 months. I've been waiting for so long the status is still for scheduled installation.And every time I try to call to click2talk the operator says my acct is permanently disconnected. Please fix this! I already paid the initial payment of 1500.Please proceed with the installation of my internet coz I badly need it. It is very unfair that other subscriber internet installed in just a week. You must have the rules of first come per serve basis so those who applied first should have the internet to be installed. See my details below and Im begging you to process the installation I badly need internet connection.

Account Name: Geraldine Rosales Penascosas
Account number: 0020230849561
Reference number: SS-06-1099370
Contact mumber: 09666539531
Service Address: 0010 (A) 3rd st cocoville st. Purok 11 ext.  South Daang Hari Taguig City
Email Address: gpena***@gmail.com
Customer Service Issues Photo

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COMPLAINT #5319 - Customer Service Issues
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