Good day,
Hope you are well-
My parents are pensioners and PLANET FITNESS GYM have been trying to fork money out of them... The contract is cancelled.
Only my dad was a member of the gym. Due to Covid-19, his age and also he not being well he can not use to Gym.
I am trying to assist as they are being harassed many times a day by various callers as well as messages.This in turn makes them anxious and is really not doing any good to the situation. It is so disapointing and upsetting.
They have tried unsuccesfully to sort this matter out which is really stressing them out so much. My dad has a heart condtion which is a concern, and my mother has had breast cancer. They have been through so much including loosing so many loved ones due to Covid.
Please let me know what more information you would like, My dad's name is ALLAN FEHLER.
Please let me know if you are able to steer me in the right direction.
It would mean so much to me if we could and find a solution. I feel as though PLANET FITNESS is holding a gun to their heads.
At this time in the midsts of another pandemic 3rd wave, we should be showing understanding, compassion and willingness to pull together. Times are really tough with enough stress around, it is sad that some companies are unable to care even after being loyal.
I would really appreciate it if you could assist more.
Thanks so much
Gill Fransman
082 920 1479