Delivery in Maasin City Southern Leyte - Consumer Complaint for J&T Express Philippines



SENDER
Gina Dajak
This is to call your attention about your delivery men, though not all of them, they will call to deliver your parcel. Customer is waiting the whole day but no delivery will arrive. This happens to me for ao many times and i already find it annoying. Waste of time waiting & lack of commitment to customers. They are inconsiderate of the schedule of customers. I myself will postpone or cancel other transactions just to wait for my parcel but nothing arrives. I try to call or txt them but no answer at all. I hope this practice will be stopped & corrected the soonest possible time. Thank you
Reply by wilner boko on 8 February, 2021
I would like to inform the management about the way Maasin Southern Leyte J&T regarding on how some delivery men delivers the items. We have a parcel given to us today Feb 9 about 6pm by somebody unknown and said that the J&T delivery man allows her to bring my parcel and give to me. The question is What if that person will not give to me my parcel ang run it away? Would J&T will pay me? Ok lang ba yun na ipa dala2x lang sa ibang tao ang mga parcel namin? Paano kung mamahalin ang laman nun di mawawala na? Hoping will not happen again.
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COMPLAINT #7780 - Delivery Issues
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