My mother went to Jubilee mall dischem yesterday to buy prescribed medication. Tshepo Mosima gave her wrong medication, my mother tried to tell him that that isn't the one she takes. Tshepo then told her to go home and Google. Today I drove there to adress this issue because this isn't the first time such happened. Tshepiso(the pharmacist)tried to explain but i wasn't satisfied with the answer and wanted to speak to the one who helped my mother. When i asked why he imposed medication that isn't on the script he told me twice that he told my mother to go use Google. For crying out loud my mother is 80 years old.
Do they have a right to change medication prescribed by Doctors and asks elderly people to Google? He is very arrogant and dismisive for a person who is working with people's lives. Can steps be taken to correct his attitude because it is very demeaning especially to elderly people he thinks didn't go to school.
Like i said this isn't the first time such happened to my mother. Sometimes she is given a wrong dose, that is toying with peoples lives. It can't be right.