NO FIBRE SERVICE - Consumer Complaint for Vodacom - Head Office

I phoned on wednesday after holding for 50 minutes to speak to a agend,reported the morning early that my fibre was down...they said its probably a maintenance issue...received a message that same afternoon that fibre is restored,coming home it was still down...phoned then again on thursday after holding for 25 minutes...just explaining the whole problem again...vodacom cut my call and i had to phone again holding for 13 minutes,they told me to reset router what i have done by now a hundred times...logging into my router..but the consultants at vodacom with clearly no experienes where to direct me to go to resolve this issue...they were busy with me for 3minutes where they cut my call again...they phoned me back luckily...trying to help with no luck just to cut my call again.NOW WITH DAY 3 OF NO FIBRE I WANT TO CANCEL WITH IMMEDIATELY EFFECT,I AM NOT GOING TO PAY FOR A LACK OF SERVICE AND AGENDS THAT CLEARLY HAVE NO IDEA WHAT THEY ARE DOING TO GET YOUR PRODUCT WORKING ON MY SIDE.