Parcel Sent to wrong Distribution Team - Consumer Complaint for LBC - Head Office

My parcel that has been sent from lingayen last July 22 has been forwarded to Dumaguete Distribution Team instead to Tacloban Distribution Team since it should be delivered to Ormoc City Leyte ..Last Update of my parcel online as of last July 25 until now still forwarded to Dumaguete ! I think it's fine to make some mistakes but you should have send it back right away to its correct destination when it arrives Dumaguete but until now there's no new update no matter how many times I've complained to lbc branch about this issue What makes me anxious is that my parcel is PERISHABLE!!