I had a judgement against my name dating back to 03 February 2006.
My details are as follows:
Names - Graham Maurice Benjamin Jacobs
ID - 800501 5174 080
After several escalations including Hello Peter, Vodacom took my complaint seriously and reverted to advise that my name would be cleared against this account. Its 14 years later and as a consumer I should be treated with some respect. I did not know that this was still active against my name.
Commitment was made that my name would be cleared as its overdue. Today I drew a credit report and my credit score is extremely low due to this account still reflecting under my portfolio.
I have contacted numerous credit bureau's providing documents to confirm that I am credit worthy and my efforts are in vain due to Vodacom account.
I am trying to build my credit status as like most South Africans we deserve a fair chance at a good credit score and financial benefits. I am exhausted with asking Vodacom for assistance.
I ask you to please help me with this account that is over 14 years.
I have a clearance certificate from the NCR and a Consumer Trace Report from Vodacom to say my name is cleared. But if you log into Credit Score this account after 14 years is still active.
I look forward to your favourable response to assist me. Please and thank you.
Kind Regards
Graham Jacobs
Cell - 061 482 0298