LADY GUARD REFUSED TO ACCEPT CUSTOMER'S - Consumer Complaint for Puregold - Head Office

My husband and I waited for 30 mins in lines, when were about to enter puregold MINDANAO ave. Lady guard named Irene Nunez/Nuez refused to let us enter simply bcoz we are wearing half faceshield? We are wearing facemask and "half?" faceshield. How can u be so unreasonable when u didnt fuckin post or simply display a signage that indicates the proper faceshield that the cx should be wearing!! I asked the lady guard where is the signage that says my faceshield is not acceptable! She just point out the No facemask/faceshield No enter signage! SM HYPERMARKET NEVER DID THIS TO US! They are accepting our "half" faceshield how come you didnt??? Also, she just offer to just simply buy a new faceshield instead that is acceptable to the facility. Are u fuckin kidding me? Im not going to buy a new one just bcoz u said so. Does she know were facing pandemic right now? We are not faceshield collectors! PLEASE PUREGOLD MINDANAO AVE. HAVE UR GUARDS GO TO SEMINARS AGAIN THEY NEED PROPER KNOWLEDGE HOW TO HANDLE CUSTOMERS plus Revised your so called "policies" which is a total garbage.